These Terms are an agreement between you and Family Command Central, operated by lumingon DWC-LLC, a company based in Dubai, United Arab Emirates (“the Provider”, “we”, “us”). By creating an account or using the app, you agree to them. Please read them alongside our Privacy Policy.
1. Who can use the app
You must be an adult (of the age of majority where you live) to create a family and accept these Terms. An adult who sets up a family is responsible for the family members they invite, including any children, and for ensuring they are allowed to add them.
2. Your account
You sign in with Google or Apple and are responsible for keeping access to that account secure. You are responsible for activity in your family account. Tell us promptly at familycommandcentralapp@lumingon.com if you believe it has been compromised.
3. Subscriptions, trials & billing
- The app is offered through paid plans (Lite, Plus, and Pro), each beginning with a 7-day free trial for new subscribers.
- Auto-renewal: unless you cancel before the trial ends, your subscription automatically converts to a paid plan and then renews for successive periods (monthly or annual) at the then-current price, until you cancel.
- Cancellation: you can cancel any time. For purchases made through Apple or Google, manage and cancel the subscription in your App Store or Google Play account settings; cancellation takes effect at the end of the current period.
- Payment & refunds: in-app purchases are billed by Apple or Google under their terms; web purchases are billed by our payment processor. Refunds are handled according to the applicable store’s or processor’s policy and any non-waivable rights you have under local law.
- Price & plan changes: we may change prices, plans, or included limits. We will give notice of material changes, and changes to a recurring price apply only to renewals after the notice.
4. Your family’s content
You and your family own the content you create in the app. You grant us the limited licence needed to host, process, and display that content to your family in order to run the service. We do not claim ownership of it and do not use it to advertise to you.
5. Acceptable use
You agree not to: use the app to break the law or infringe others’ rights; upload malicious code; attempt to access another family’s data or our systems without authorization; scrape, reverse-engineer, or resell the service; or use it to harass or harm anyone. We may suspend or terminate accounts that do.
6. AI features
Some features may use automated or AI processing (for example, future receipt or document scanning). These features are provided to assist you and may not always be accurate; you are responsible for reviewing their output before relying on it. Availability and limits depend on your plan.
7. Availability & changes
We work to keep the app available and reliable but do not guarantee it will be uninterrupted or error-free. We may add, change, or remove features, and may suspend the service for maintenance.
8. Disclaimers
The app is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The app helps you organize your family; it is not a substitute for your own judgment about schedules, health, safety, or finances.
9. Limitation of liability
To the fullest extent permitted by law, the Provider will not be liable for indirect, incidental, special, or consequential damages, or for lost data or profits. Our total liability for any claim relating to the app is limited to the amount you paid us for it in the twelve months before the claim. Some jurisdictions do not allow these limits, so they may not fully apply to you.
10. Termination
You may stop using the app and delete your account at any time. We may suspend or terminate access if you materially breach these Terms or to comply with the law. On termination, your right to use the app ends; you may request deletion of your data as described in the Privacy Policy.
11. Governing law
These Terms are governed by the laws of the jurisdiction in which the Provider is established, without regard to its conflict-of-laws rules, and subject to any mandatory consumer-protection rights you have where you live.
12. Changes to these Terms
We may update these Terms as the app evolves. We will post the new version here with an updated date and, for material changes, notify you in the app. Continuing to use the app after a change means you accept the updated Terms.
13. Contact
Questions about these Terms: familycommandcentralapp@lumingon.com.